Cookie Policy
How we use cookies and tracking technologies โ€ข Last updated: September 25, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience, analyze site usage, and assist in our operations. We use a "Prior Consent" modelโ€”no non-essential cookies or tracking scripts load until you explicitly click "Accept."

Prior Consent Model

In compliance with GDPR, UAE PDPL, Saudi PDPL, and HIPAA requirements, we do not load any tracking scripts (including Vercel Analytics, Google Analytics, or other analytics tools) until you explicitly grant consent by clicking "Accept All" or enabling specific cookie categories.

2. Cookie Categories

We categorize cookies into three main types:

Required
2.1 Necessary Cookies

Purpose: These cookies are essential for the website to function properly. They cannot be disabled as they are required for core functionality.

Examples of Necessary Cookies:

  • Authentication Cookies: Remember your login session
  • Security Cookies: Protect against fraud and unauthorized access
  • Cookie Consent Preferences: Remember your cookie choices
  • Load Balancing: Distribute traffic across servers
  • Session Management: Maintain your session state

Legal Basis: These cookies are necessary for the performance of a contract (providing our services) and cannot be disabled.

Optional
2.2 Analytics Cookies

Purpose: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They are blocked by default until you grant consent.

Examples of Analytics Cookies:

  • Vercel Analytics: Website performance and usage statistics
  • Error Tracking: Identify and fix technical issues
  • Performance Monitoring: Track page load times and user experience metrics

Prior Consent Required: These scripts do not load until you click "Accept All" or enable Analytics cookies. This ensures compliance with GDPR, UAE PDPL, Saudi PDPL, and HIPAA requirements.

Important: No Tracking Until Consent

We use a "Prior Consent" model. No analytics scripts (including Vercel Analytics or any third-party tracking) are loaded until you explicitly grant consent. This ensures full compliance with data protection regulations.

Optional
2.3 Functional Cookies

Purpose: These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They are blocked by default until you grant consent.

Examples of Functional Cookies:

  • Language Preferences: Remember your selected language (English/Arabic)
  • Theme Settings: Remember dark/light mode preference
  • Region Selection: Remember your hosting region preference
  • Form Data: Auto-fill forms with previously entered information
  • User Preferences: Remember dashboard layout and settings

Prior Consent Required: These cookies are optional and require your consent. They enhance your experience but are not essential for basic functionality.

3. Regional Compliance

Our cookie policy complies with data protection regulations across all markets we serve, including our high-priority target regions:

๐Ÿ‡บ๐Ÿ‡ธ United States

HIPAA & CCPA compliant cookie practices. No PHI tracking without explicit consent.

๐Ÿ‡ธ๐Ÿ‡ฆ Saudi Arabia

Saudi PDPL compliant with Prior Consent model. Data processed locally in Jeddah/Riyadh per NCA Cloud Computing Regulatory Framework.

๐Ÿ‡ฆ๐Ÿ‡ช United Arab Emirates

UAE PDPL compliant with Prior Consent model. ADHICS & DHA certified. Data processed within national boundaries per DOH Abu Dhabi and DHA Dubai standards.

๐Ÿ‡ช๐Ÿ‡บ European Union

GDPR compliant with explicit consent requirements. No cookies without user consent.

๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom

UK GDPR compliant cookie practices. Explicit consent required for all non-essential cookies.

๐Ÿ‡ฎ๐Ÿ‡ณ India

DPDPA compliant cookie practices. Supports Ayushman Bharat (AB PM-JAY) ecosystem requirements.

๐Ÿ‡ฒ๐Ÿ‡พ ๐Ÿ‡ธ๐Ÿ‡ฌ Malaysia & Singapore

PDPA compliant cookie practices. Supports MOH hospital billing standards and ICD-11 transition roadmaps.

4. Managing Your Cookie Preferences

You can manage your cookie preferences at any time:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner with three options:

  • Click "Accept All" to enable all cookies
  • Click "Reject All" to disable non-essential cookies
  • Click "Manage Preferences" to choose specific cookie categories

Browser Settings

You can also manage cookies through your browser settings. However, disabling necessary cookies may affect website functionality.

Consent Duration

Your cookie preferences are stored for 365 days. After this period, you'll be asked to review and update your preferences.

5. Third-Party Cookies

We may use third-party services that set cookies. These are blocked until you grant consent:

Vercel Analytics

Used for website performance monitoring. Only loads if Analytics cookies are enabled.

No Third-Party Tracking Without Consent

We do not use Google Analytics, Facebook Pixel, or any other third-party tracking tools unless you explicitly grant consent. All analytics scripts are blocked by default and only load after you click "Accept All" or enable Analytics cookies.

6. Questions About Cookies?

If you have questions about our use of cookies, contact Value Creating Solutions Sdn Bhd (trading as ICDBolt):

ICDBolt ยท Value Creating Solutions Sdn Bhd

Level 8, MCT Tower, Sky Park, One City Jalan USJ 25/1 47650 Subang Jaya, Selangor D.E. Malaysia

Primary contact: legal@icdbolt.com (Attn: Data Protection / Legal)

Cookie-related inquiries: legal@icdbolt.com